How do I recover deleted items in Outlook?
The following article explains how to recover deleted items in Outlook. When an item is deleted, it typically is moved to the Deleted Items folder. If messages are then deleted from this folder, or if you held the Shift key down when you originally pressed the delete key, the messages are gone. These messages are recoverable for a period of two days, after which they are gone forever.
To recover deleted items in Outlook, please follow these steps:
- In Outlook, go to the Tools menu and click on Recover Deleted Items.
- Highlight the items you wish to recover.
- Click the Recover Selected Items icon.
To recover deleted items in Outlook Web Access, please follow these steps:
- In the browser, right-click the folder you wish to restore items from and select Open in New Window.
- Update the URL in the browser, changing "/?Cmd=contents" at the end to "/?Cmd=showdeleted"
- Select the messages you wish to recover.
- Click Recover.
Additional Support Topics
