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How do I change an email password?

The following article explains how to change an email password in Smartermail. If a user needs to change the password for their email account, they may login and set a new password. If a user forgets their password, only the root user can login and reset the password.

To change the password for an email user, please follow these steps:

  1. Open a browser window go to one of the following URLs:
    • http://mail.yourdomainname.com
    • http://mail#.safesecureweb.com (this address is provided in the setup email)
  2. Login using your email address and password. If you do not know the password, please follow the steps below to view or reset it.
  3. From the Settings menu select My Settings.
  4. In the password section enter your new password and then re-enter it to confirm it.
  5. Click Save.

To view or reset your password, please follow these steps:

  1. Open a browser window go to one of the following URLs:
    • http://mail.yourdomainname.com
    • http://mail#.safesecureweb.com (this address is provided in the setup email)
  2. Login as root@yourdomainname.com with the password supplied in your setup email.
  3. From the Settings menu select Email Accounts.
  4. Click on the email User.
  5. You now have two options:
    • View the current password by clicking Show Password.
    • Reset the password by entering the new password and re-entering again to confirm it.
  6. If you reset the password click, Save.

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